Educated, aspirational, professional. These are some of the key words associated with the vast (and constantly growing) talent pool in South Africa. More than 350 000 people graduate from the university system on an annual basis, forming a hungry, intelligent and dynamic work force, one that we make excellent use of.
In addition our people share cultural and linguistic similarities with other English speaking countries, making us a good fit for their markets. This combined with a growing base of high-level skills in financial and legal services, has bolstered the country’s status as a world-class offshoring location.
In addition we have a world-class infrastructure, highlighted via our:
In recent years, South Africa has won several prestigious BPO awards including:
A recently published critique on South Africa – as a destination for complex sales and service products – noted that:[read more]
"...it is most appropriate for organisations to establish customer service and sales delivery from South Africa where they are seeking an onshore level of customer experience, either at a significantly lower cost point than available onshore or to complement existing onshore capability."