Meet the Team

Managing Director - Steve Thompson

Steve Thompson

What is your position? Managing Director

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What is your background in the industry? Steve has operated in the field of risk and compliance for the last 12 years, prior to leading Call Insight...
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Client Services Director - Janai Pillay

Janai Pillay

What is your position? Client Services Director

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What is your background in the industry? Janai has worked in the contact centre industry for nine years, starting as a sales advisor for a large...
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Director of Quality - Katherine Ramsaroop

Katherine Ramsaroop

What is your position? Director of Quality

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What is your background in the industry? Katherine has worked in the quality and compliance field for 8 years...
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Head of IT - Niko Mastropaolo

Niko Mastropaolo

What is your position? Head of IT

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What is your background in the industry? With an IT career spanning almost 20 years, Niko has gained significant experience in ICT systems...
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